At SBEK, we want you to be completely satisfied with your jewelry purchase. If, for any reason, you are not pleased with your order, we offer a hassle-free return and refund process.

Returns: You may initiate a return within [X] days of receiving your order. To be eligible for a return, items must be in their original condition, unworn, and in the original packaging.

Refunds: Upon receipt and inspection of your returned item, we will process your refund to the original payment method. Please allow [X] business days for the refund to reflect in your account.

Exchanges: If you wish to exchange an item for a different size or style, please contact our customer service team. We will assist you in processing the exchange promptly.

Non-Returnable Items: Certain items, such as personalized or custom-made jewelry, are non-returnable. Please check the product description for details.

For detailed instructions and to initiate a return, please refer to our Returns & Refunds section in our Terms and Conditions.

We appreciate your trust in SBEK, and our team is dedicated to ensuring your satisfaction with every purchase.